W77 Privacy Policy

1 Introduction

W77 is a licensed online gaming platform that places the highest importance on user privacy. We believe your personal data belongs to you alone — and protecting it is our foremost responsibility.

This privacy policy clearly sets out what types of information w77 collects, why it is collected, how it is used, and whether any information is shared with third parties. This policy has been developed in compliance with data protection laws applicable in Bangladesh and other jurisdictions worldwide.

By using the w77 website, mobile app, or any of our other services, you are considered to have read and agreed to this privacy policy.

2 What information we collect

W77 only collects information that is genuinely required to provide our services and ensure security. The table below gives a concise overview of the types of data we collect:

3 How information is collected

W77 collects your information in several ways. Here's what you should know about each:

• Information provided directly: Information you provide directly during registration, KYC verification, or when submitting a deposit or withdrawal request.
• Automatically collected information: Information collected through cookies, log files, and tracking technologies when you visit the site.
• Through third parties: Information received through payment processors or identity verification services.
• Public Records: Collected from public databases where necessary to prevent fraud or money laundering.

4 How We Use Your Information

W77 uses your information only for the purposes listed below — nothing more:

• Assisting with account creation and management.
• Processing deposits, withdrawals, and other financial transactions.
• Completing KYC verification and age confirmation.
• Preventing fraud, money laundering, and unauthorized access.
• Monitoring usage patterns to promote responsible gaming.
• Providing customer service and technical support.
• Keeping you informed about relevant promotions and offers (if you have given your consent).
• Meeting legal obligations and preparing reports for regulatory authorities.

5 Information Sharing Policy

W77 does not sell your personal information to any third party. However, limited data may be shared in specific circumstances necessary to operate our services:

• Payment Processors: Necessary information is shared with bKash, Nagad, and other payment partners to process transactions.
• KYC partner: Your information is shared with licensed identity verification services for the purpose of verifying your identity.
• Law enforcement agencies: We are required to provide information in response to lawful court orders or valid requests from regulatory authorities.
• Technology Partners: Trusted technology providers that support platform operations work in accordance with our agreements and privacy policy.

We have strict data processing agreements in place with all third-party partners. They are permitted to use your information only for the specified purposes.

6 Data Security

W77 applies industry-leading security measures to keep your information safe:

• Across all communications and transactions 256-bit SSL/TLS Encryption Is used.
• Sensitive data is stored in encrypted form on secure servers.
• Firewalls and anti-intrusion systems are kept active to prevent unauthorized access.
• Regular security audits and penetration tests are conducted.
• Staff are granted access only to the information required for their specific role.
• Two-factor authentication (2FA) is available for users.

7 Cookie policy

W77 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language and settings.
• Analytical Cookies: Collects anonymous statistics to help us understand how the site is used.
• Marketing Cookies: Used to display relevant content. You can disable these through your browser settings.

You can delete or disable cookies through your browser settings, though some site features may not function properly as a result.

8 Your rights

As a registered user of w77, you have the following rights over your own data:

To exercise these rights [email protected] Contact us at the address provided. We will respond within 30 business days.

9 Child Protection

W77 strictly does not provide services to anyone under the age of 18. We never intentionally collect any information from minors.

• Age verification is mandatory at the time of registration.
• Where there is any doubt, age is verified through a national ID card or passport.
• If any information belonging to a minor is identified, the account will be closed immediately.
• Parents can use parental controls to prevent their children from accessing gaming content.

10 Data Retention Period

W77 retains your information only for as long as necessary. Once that period ends, your data is securely deleted.

• Account information: For as long as the account is active, and up to 5 years after closure.
• Financial transaction records: Up to 7 years as required by law.
• KYC documents: Up to 5 years after account closure.
• Cookies and session data: At the end of the session or up to a maximum of 13 months.
• Marketing Consent: Until consent is withdrawn.

11 Policy Changes

This Privacy Policy may be updated due to business changes, legal updates, or the introduction of new services. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• If significant changes are made, a notification will be sent to your registered email address.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date. If you have any questions, please contact support.

12 Frequently Asked Questions